As our pieces are handmade and made in small batches, we do not accept returns or exchanges for change of mind. If you believe there is an issue with your order, please get in touch. We are committed to resolving genuine concerns fairly and promptly.
Damaged or Incorrect Items If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery.
Please include your order number and clear photos of the item and its packaging so we can assess the issue.
Once reviewed, we will make it right by offering a replacement or refund, as appropriate.
Refunds Approved refunds will be issued to your original payment method. Please allow several business days for your payment provider to process the refund.
